Then go to device manager and check properties of the tape drive, there should show symantec corporation in. Acronis products cannot access tape drives if there is. How to install and uninstall tape device drivers using tapeinst. Lto tape drive driver for windows 10 and windows server 20162019 this is a compressed file that unzips into a set of files. When you do any operation backup or inventory does the drive physically do anything, or does it immediately go offline in backup exec. Is there a way to completely remove the drive from backup exec storage so that it shows my robotic library with only one available drive. Backup exec installations can have one or more backup exec servers, which are responsible for moving data from one or more locations to a storage medium, including cloud, disk, tape, and ost device.
When trying to add hp as a device backup exec sees it as a standlone device and not a robotic library. Support for tape drives and robotic libraries adding or replacing devices with the hotswappable device wizard installing tape device drivers. Need symanted backup exec 12 tape device driver install. Medium changer devices hp storageworks msl6000 series medium changers driver provider hewlett packard company symantec backup exec is also installed on this server we use that now for backup to tape. How to troubleshoot issues with a robotic library autoloader.
Then go to device manager and check properties of the tape drive, there should show symantec corporation in the drivers details. Backup exec 2014 jobs failing on hp proliant dl360 g6 with. Powervault tl2000 tl4000 tape library how to install. Symantec backup exec installing symantec tape device drivers by running tapeinst.
Use the device driver installation wizard to install veritas device drivers. Tape library andor tape drives showing offline within backup exec. Run live update a couple of times to make sure your backup exec is fully patched with latest service packs andor hot fixes. Type your veritas backup exec serial number or no code for evaluation copy, then click next. Backup exec 2010 r2 revision 4164 hotfix 153090, device driver installer ddi20110315 march 15th, 2010 downloads. You do not need to install veritas tape device drivers if backup exec runs on windows server 2012 and later. To correct this error, update to the most recent backup exec tape device drivers, run a cleaning job, and replace the media with new media, if possible. Ensure that the symantec backup exec drivers are installed on the tape drive. I bought a new drive, replaced the bad drive and restarted the library. Once done, delete all the detected devices i assume that the 2 tape drives are listed on bakup exec reconfigure backup exec and the changer and the drives would be detected.
But the new versions of backup exec only work on the new operating systems of course. But when i go to restore from this server bs tape, on server a, the backup sets i see on the device screen are not visible in the restore list. Find answers to need symanted backup exec 12 tape device driver install pack from the expert community at experts exchange. Backup exec does not finish a backup job that ejects at the end unless the tape drive issues a notification to backup exec that the tape has been fully ejected. Experiencing same issue backup exec job rate suddenly slow by larry. Iperius backup tape backup software for ltodat tape drives. Before pressing restore, click on the server name the media set is associated with. Solution make sure that the device is first compatible with your version of backup exec by checking it against the correct hardware compatibility list hcl. Please note, that on windows server 2012 r2 with backup exec, its best practice to use the hp driver for the tape drive, and use the generic microsoft unknown medium changer. When using windows server 2008 r2 or earlier, tapeinst.
In backup exec, you will need to put a check beside the load tape drivers box during install to load the driver for the tape drive. Backup test run passed the authentication, failed on above, when i try to erase the old slots getting ready. The getting started wizard appears when symantec backup exec has not previously been started. I also downloaded the latest driver for my 360 in order to improve the bandwidth of the card. Aug 16, 20 tape drives hewlett packard lto ultrium4 drive driver provider symantec corporation. Backup exec running extremely slow to lto4 ultrium tape drive. Backupexec 2010 tape drive keeps going down solutions.
To view the tape drive configuration settings from backup exec console, perform the following steps. This should free the tape drive and let other software access it. Under media tasks in the task pane, select eject media to specify a job name or a job priority, in the properties pane, under settings, click general see general options for utility jobs if you want a person or group to be notified when the job completes, on the. Backup exec 2014 jobs failing on hp proliant dl360 g6. The backup software we are using is veritas backup exec. Veritas backup exec is a data protection software product designed for customers who have mixed physical and virtual environments, and who are moving to public cloud services.
Isnt there a driver that retrospect can install to overwrite the backup exec driver, the way backup exec driver. Even so, errors do occur in the veritas product, and organizations need backup exec support. If not, consider contacting dell technical support at this point. Once the driver is installed, ensure that the changer is recognised on the device manager. Normal usage of the dell powervault tl2000tl4000 tape drive driver is when the operating system or backup application do not include a device driver for the tape drive. Priced at only 149, iperius backup is one of the most cost effective solutions to make backups to dat or lto tape drives. I have tried to set the missing drive as offline and disabled, but it still seems to complain about the drive being offline. In the case of ibm lto tape drives and libraries you actually get two option for the driver install. The backup exec software continues to see the drive just fine and reads from it just fine.
School me in tape drive backups and backup exec 12. Unless the tape device or the removablemedia device is recognized by rsm in windows, backup exec cannot detect and use the device. To eject media from a drive on the navigation bar, click devices expand the server icon, and then select the drive. Click yes at the software license agreement screen.
So i am unable, so far, to choose the file to restore or even see the backup set the file resides in, even though the tape is in the drive, the drive has been cataloged, etc. Tape drivelibrary not recognized veeam community forums. I have deleted the library from backup exec several times. Lto tape drive unrecognized after installing symantec backup exec. When only a single job is running, and the source server is constantly seeking at a high rate, the tape drive symantec backup exec tape down or may stop, waiting for its write cache to be filled. In device manager the library is showing up as unknown media changer. All configuration entries are deleted for tape devices that are not available, have been removed, or are turned off. Extract the downloaded file to a temporary directory. Or you may be able to move the current hardware to another server to see if the same behavior is seen. Jun 09, 2018 backup exec 2010 tape can reduce backup times when backing up data from nonsolid state sources containing millions of small or highly fragmented files, which require very large amounts of headseeking using traditional mechanical hard drives, and which significantly slow down the backup backup exec 2010 tape. The zip drive is a removable disk system featuring mediumcapacity. Backup exec not recognising hp autoloader as robot.
Backup exec from symantec takes exclusive control over tape drive, and no other software, including windows nt backup, can access it. Mar 28, 2019 backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. To use these tape devices again, run the veritas device driver installer to reload the veritas tape drivers. I am trying to erase the tapes, but for some reason it looks like it gets stuck at erasing and will never erase. Backup exec takes exclusive control over the tape drive. We are using backupexec 10d on a windows server 2003.
If you click driver details it shows up as tpfilter. You do not need to install tape device drivers if backup exec runs on windows server 2012 and later. Is there a way to completely remove a tape drive f. So, my choice seems to be to either find a driver for the tape drive, t300o hp that works on the newer operating systems, or to find a way to install the latest backup exec on a server and see if i can access the tape drive which is currently on the 98 nmachine. How to install and uninstall tape device drivers using. However, when i open up backup exec 2010 r3, it forces out drive 1. Other issues may include tape drives or tape libraries that are offline, storage. Backup exec 2010 tape driver download have created 2 separate media sets and have allocated slots to them. If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device drivers is not available, and tapeinst. Robotic libraries include virtual tape libraries and simulated tape libraries. Backup exec for windows servers fails to detect the tape drive. It has erases scheduled for tapes, and because it takes so long it skips it. Dec 17, 2019 backup exec 11d device driver download finish screen, informing that a reboot of the system me be necessary, click finish. Only local disks may be used for deduplication storage.
Getting a quantum superloader 3 to show up in backup exec 12. Tape shelf life is supposed to be decades, and while that is demonstrably true with the old 9. Ive tried both the hp driver and the microsoft driver, i also tried using the hp driver on the tape library as well. Episode 80 symantec backup exec 2012 storage and backup. Device driver installation tape device driver installation instructions windows nt2000, i386 intel platform to install tape device driver files during the backup exec installation.
Go to tools configure device configure tape device install the tape drivers and follow the steps accordingly. When you install backup exec, or when you install tape device drivers from backup exec, a microsoft message may appear that indicates one of the following. Lto tape drive unrecognized after installing symantec. These delays accessing data can cause the backup availability window to be exceeded. I am needing to update the tape drive drivers using the tapeinst tool. When i was dealing with backup exec and tape drives the fix to get it appearing back in backup exec was to restart the be services. There is no reason that backup exec and a tape library cant fully backup an sbs environment. Click ok to acknowledge the screen reading this evaluation copy consists of veritas backup exec for windows nt2000. Tape shelf life is supposed to be decades, and while that is demonstrably true with the old 9track gcr tapes, lto2 hasnt been around. I have installed the drive, connected it through the hp sc11xe hba pn 412911b21. The software that you are about to install does not contain a microsoft digital signature. Click next at the veritas backup exec information screen. If the driver still does not load, ensure no other programs are running. Backup exec deduplication is the native method for deduplication enabled via an additional backup exec deduplication option, and referred to as backup exec deduplication disk storage.
Better yet, add a couple of external usb disks and do backup to disk, then, if needed fire off duplicate jobs to tape to take offsite for disaster recovery. On the veritas device driver installation wizard, follow the onscreen prompts. Where to find newest tape drive drivers solved go to solution. The backup exec library expansion option provides the ability to use additional tape drives within a multidrive tape library. Start the veritas backup exec installation program. Therefore, the tape drives might have a message that indicates there is no media in the drives no media. The problem is that backup exec still tries to find two drives. We ran into this as well, and bought some disk storage to backup to disk first then duplicate jobs to tape. Backup exec will continue to access the tape devices via usermode drivers. If you use a tape drive that supports larger block sizes, you can. Before you install symantec tape device drivers, do the following. Greetings, dear all, i am new to autoloader and have a hard time trying to configure it to work with symantec backupexec 12.
Nov 15, 2011 i have a question in regards to our ts3200 tape library which is currently used by backup exec 2010 r3 oops i mentioned it. How to uninstall the original equipment manufacturer driver and install the microsoft drivers for the medium changer. To configure the backup exec library and tape drives, follow these steps. After these steps the tape device will appear as a local device. The preferred block size can range from 512 bytes to 64 kilobytes or larger. It is worth refreshing device manager to see if the tape drive is definitely there. Backup exec 20 agents and options articles and howtos. Powervault tape drive or library howto install the. The price includes free updates and free support from the development team no call centers. About tape drives and robotic libraries symantec backup exec. Load your backup software, which will automatically load the tape driver. There are no devices on this backup exec 20 hardware compatibility list hcl that require veritas kernelmode drivers. Tape drive installation servers and intellistation. I run the driver wizard coming with backup exec and now it recognize the total capacity of the tape.
I wanted to show you guys how to confiugre storage and backup configuration within symantec backup exec. Storing data away from your pc protects any business, school and home data. It does not have informations on the tape cadridge except the total size. Use the symantec device driver installation wizard to install symantec tape device drivers. You must have tapes available in your gateway tape library to import a tape. Nov 11, 2019 how to redetect tape drives and autoloaders in backup exec. When you install backup exec, all standalone tape drives and robotic libraries that are connected to the media server are automatically recognized. Installing symantec tape device drivers by running tapeinst. Backup exec running extremely slow to lto4 ultrium tape. Isnt there a driver that retrospect can install to overwrite the backup exec driver, the way backup exec driver overwrote the restropect when this was working. A standalone drive is a single, locally attached tape drive. Tape library andor tape drives may not function correctly within. Hardware communication issues between backup exec and tape library andor tape drives hardware.
Tandberg data lto tape drives, featuring lto2, lto3, lto4, lto5 or lto6 tape drive technology, offer a breakthrough in reliability, capacity and performance to meet the backup and archival needs for small to midrange environments. Testing your setup by using veritas backup exec aws storage. When you initiate a backup or restore job, the tapes are moved into the tape drives. Acronis products cannot access tape drives if there is symantecs. Backup exec 2010 tape can reduce backup times when backing up data from nonsolid state sources containing millions of small or highly fragmented files, which require very large amounts of headseeking using traditional mechanical hard drives, and which significantly slow down the backup backup exec 2010 tape. Another reason for the issue can be that the device is not working properly. See the following external link for more information. I have set the loader to random mode and use microsoft driver for the medium changer instead of using hp 18. Apr, 2009 the backup exec software continues to see the drive just fine and reads from it just fine. After deleting the library and restarting the libary and computer backup exec is automatically adding the drive back. Symantec backup exec configuring symantec backup exec. This was not a problem on previous media dat72, and ltolto 3 drives. Click on the step 1 create logon accounts a logon account wizard window will appear. Aug 27, 2019 symantec backup exec tape drivers for windows 8 uploaded on 08272019, downloaded 35 times, receiving a 4.
Jun 29, 2018 backup exec 2010 tape driver download have created 2 separate media sets and have allocated slots to them. Next, download the appropriate driver from dells support site. Iperius backup is the best alternative to expensive software such as symantec backup exec and ca arcserve. Select install tape device drivers, and then click next.
What does event id 5791115 mean while troubleshooting tape. To eliminate the possibility of a faulty driveremovable media, attempt to connect another tape deviceremovable media to the scsi controller and verify if rsm and backup exec are able to detect the other device. Backup exec with 2 tape drives ars technica openforum. Or, when licensed, for implementation with the powervault tl2000tl4000s data and control path failover feature. Backup devices and media consist of various drives called zip, tape, external and floppy, along with optical media like cd, dvd, and bluray. Hi, we have a hp storageworks 18 autoloader backup tape drive and we are trying to get the autoloader side of things working. When you initiate a backup or restore job, the tapes are. The data may be from the local system or from a remote system. Tape drive configuration settings available in backup exec for. Hello i purchased a quantum superloader 3 with 16 slots and the dltv4 drive. Detect and uninstall any orphaned devices orphaned devices may be present in backup exec tape manager after you replace hardware, or perform firmware and driver updates. Symantec backup exec wants exclusive lock on the tape drive. The following are generalized situations for backup exec for typical device driver troubleshooting. Tape library andor tape drives may not function correctly within backup exec when the oem device drivers are installed.
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